At a glance
What was built, on what, and why it matters.
- Industry
- Financial Services
- Domain
- Proposal Management & Knowledge Operations
- Solution
- Proposal Automation · Knowledge Management · Workflow Automation
- Technology partner
- Microsoft
- AI accelerator
- Microsoft Copilot Studio
Key outcomes
Measured where it counts.
- 01Accelerated RFI and proposal response preparation
- 02Reduced manual effort through AI-driven automation
- 03Improved consistency across proposal submissions
- 04Established a scalable knowledge-management framework
Expert time, spent on drafts.
Preparing Request for Information (RFI) responses was manual and time-consuming, leaning heavily on subject-matter experts to gather information, draft responses, and ensure compliance with customer requirements.
With no centralised knowledge repository, submissions were inconsistent, while manual workflows limited scale and extended turnaround.
Automated drafts, governed reuse.
Copilot Studio + Power Platform over a central knowledge base.
DBiz implemented an AI-powered RFI response solution using Microsoft Copilot Studio and Microsoft Power Platform.
It extracts customer requirements, identifies relevant approved content, and generates structured draft responses for review. A centralised knowledge repository improves reuse, consistency, and governance — and human validation workflows ensure accuracy and compliance while continuously improving the knowledge base.
Less effort, more consistency.
The solution streamlined proposal development by reducing the effort to prepare and manage RFI responses. Centralised knowledge and automated content generation improved consistency while reducing dependency on experts for routine responses.
The governed review process maintained quality and compliance, creating a scalable foundation for future growth.
Technology stack
| Layer | Technology |
|---|---|
| AI platform | Microsoft Copilot Studio |
| Automation platform | Microsoft Power Platform |
| Knowledge management | Centralised Knowledge Repository |
| Core capabilities | Requirement Extraction · Knowledge Matching · Draft Generation |
| Governance | Human Validation Workflows |
